HR on Demand (HROD)

Tactical, short-term support across the employee lifecycle that resolves your immediate needs and keeps your business protected.

Michael standing up and Ryan sitting down.

Accessible HR support, exactly when you need it

Every business faces HR challenges differently. That’s why our HR on Demand (HROD) service is designed to give you access to professional, compliant HR support precisely when it’s needed, without being tied into a monthly retainer or long-term contract.

HROD gives you the freedom to tap into professional HR advice on a pay-as-you-go basis. You only pay for the support you use, making it a practical option for businesses that need responsive help with specific issues, short-term support, or one-off HR projects.

How HR on Demand works

Our HROD service is billed by the hour, giving you full control over your HR costs. There are no fixed fees or minimum commitments, just straightforward access to our team of experienced HR consultants when challenges arise.

Whether you’re dealing with an urgent employee issue, navigating a complex process, or need support with a specific piece of HR work, our team is on hand to provide clear, practical guidance that’s aligned with your business.

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What’s included?

With HR on Demand, you’ll receive professional support across the entire employee lifecycle, including:

HR advice to guide you through employee-related situations
HR administration, including letters and case documentation
HR policies to support compliant working practices
Bespoke employment contracts tailored to your business
HR project support, such as restructures, redundancies, or appeals

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Who is HR on Demand for?

HR On Demand is ideal for employers who need flexible, short-term HR support rather than an ongoing monthly service. It works particularly well for businesses dealing with a specific HR issue, managing a one-off project, or needing expert guidance at a particular moment in time.

Whether you’re handling a complex employee matter or navigating an unfamiliar process, HROD gives you access to professional advice exactly when it’s required.

This service is also well suited to businesses that want expert HR input without committing to a fixed monthly fee. By paying only for the support you use, employers can remain in control of their costs while still benefiting from clear, compliant, and practical HR guidance.

Alternatively, if you’re looking for ongoing, all-inclusive HR support with a fixed monthly fee, our HR Unlimited service might be the most suitable option.

Support across the employee lifecycle

Our consultants provide expert support at every stage of the employee journey, helping you navigate people matters with confidence and clarity, no matter how complex the situation. Stages of the employee journey include but are  not limited to:

Recruitment and interview support

We support you with recruitment processes and interview preparation, helping ensure fair, compliant decision-making and the right fit for your organisation from the outset.

Probation periods and inductions

From structured inductions to managing probation reviews, we help you set clear expectations early and address any concerns before they become long-term issues.

Performance management and pay reviews

We guide you through managing performance effectively, supporting conversations around development, capability, and pay in a clear and compliant way.

Workplace investigations

When concerns arise, we provide structured, impartial guidance on conducting workplace investigations, meaning that processes are fair and legally sound.

Disciplinary and grievance processes

We support you through disciplinary and grievance procedures, helping you follow the correct process while managing situations sensitively and consistently.

Redundancy and restructuring

During periods of change, we provide support with consultation, documentation, and decision-making, helping you manage these sensitive processes with care.

Dispute resolution and protected conversations

We advise on resolving disputes and holding protected conversations, helping you approach sensitive discussions professionally while reducing risk to your business.

Dismissal meetings and employee exits

When employment comes to an end, we guide you through dismissal meetings and exits so that decisions are fair, well-documented, and compliant with employment law.

Trade union engagement

We support you in managing trade union discussions and negotiations constructively, maintaining compliance while protecting your organisation’s interests.

Frequently Asked Questions

Got questions? We’ve got answers.

: Getting started is simple. The first step is to book an initial call with one of our HR consultants so we can understand your situation, confirm how we can support you, and ensure HROD is the right fit for your needs. Once business terms are agreed and support hours are purchased, we can begin assisting you straight away.
: No, HROD is designed to be fully flexible, with no long-term commitment or tie-in. Support is paid for in advance and used as needed, giving you complete control over when and how you access our HR expertise.
: HR on Demand covers a wide range of employee-related matters, from day-to-day advice and documentation to more complex situations such as disciplinary processes, grievances, investigations, redundancies, and appeals. It can also be used for specific HR projects where short-term specialist input is required.
: No, our role is to advise the business and those you authorise us to speak with, such as business owners or line managers. This ensures our guidance is aligned with your objectives and supports you in managing employee situations confidently and compliantly.
: No, you’ll work directly with our team of experienced HR consultants, not a call centre. We take the time to get to know your business, your people, and the challenges you’re facing, so our advice is always relevant and tailored.
: HR on Demand is a pay-as-you-go service designed for short-term or ad-hoc support, while HR Unlimited provides ongoing, all-inclusive HR support for a fixed monthly fee. Many businesses start with HROD and move to HR Unlimited as their workforce grows or their HR needs become more consistent.

DON’T JUST TAKE OUR WORD FOR IT...

“Sapphire HR are great with giving instant advice as they are quick to respond with help and information.

Our HR Consultant Ashley, is an absolute pleasure to work with. Would definitely recommend. Thank you for always being so helpful and professional..”

Cento Personnel

“Outsourcing our HR to Sapphire has been fantastic, they’ve taken the headache managing HR away from us, everything is done to a high standard and in a timescale to meet everyone’s expectations. I can highly recommend their services.”

NPS Group

“I have found Sapphire HR to be a superb organisation, highly professional and extremely responsive. Advice from Sapphire HR has been invaluable and I have no hesitation in recommending this company.”

Kingfisher Media Limited

“I have been a client of Sapphire HR for 4 years now. Michael and his team are extremely knowledgeable and thorough. They are a great asset to my companies.”

Ambrish Vyas (Social Care & Hospitality Businesses)

“Knowledgeable, friendly team. They have helped me grow the business and team, and steer the people side of the business in what otherwise could have been difficult situations to manage as an SME owner. Sapphire is an invaluable partner to ROAR.”

Roar Digital Marketing

LET’S START SOMETHING GOOD TOGETHER

We aim to work truly in partnership with our client organisations and to develop a high-quality, competent HR Service for all clients, the HR Provider that they can rely on and who gets to understand the culture and vision of your business.